All You Must Know About Playgrand Casino
Playgrand Casino is a name that many Indian online casino gamblers are likely to know. The betting site has been around 2015 and is one of many operated by White Hat Gaming. Given how well we know its operator, you could argue that it isn’t worth exploring Playgrand. We trust the operator, and they have an excellent track record of developing trustworthy casinos. Just because we’ve seen how well White Hat’s sister sites run doesn’t mean you know that Playgrand is safe. Because of this, we’re going to ignore the fact that we already know Playgrand is a safe place to play. We’re going to review the betting site as if we didn’t
Taking this unique step is simple to do when you register and sign up as a player. That’s exactly what we’ve chosen to do in our review. If you want to find out how Playgrand really fares when we put it under the microscope, read on. Let’s dive headfirst into our (Betting Sites in India) Playgrand Casino review right here.
Our Playgrand Casino Review
Playgrand Casino is a site that caters to Indians and offers English language gameplay, not Hindi. This much you can figure out just by looking at the casino. However, that alone isn’t enough for us to get a good idea of what Playgrand can offer. To find out more, we had to sign up as a new Indian player and start making notes. We did this undercover, so White Hat Gaming couldn’t influence our review. We’re not saying that they would – merely stating the obvious here. Other online casino’s from the same owner are Casilando and 21Casino.
After entering the jet-black Indian casino, we headed straight to its game collection. We played a handful of titles that we weren’t familiar with. Also we explored their RTP rates and analysed their collection. We did the same to Playgrand’s bonuses and promotions and its payment methods. Our team also tested the support options and explored the security/safety setup at Playgrand. By forgetting everything we know about this site and reviewing it anew, we were able to be fair and impartial. The result is this Playgrand Casino review. Let’s start by looking at how reliable the Indian casino site is.
Playgrand Casino’s Reliability Explained
Playgrand Casino is reliable from what we’ve seen. When any casino holds gambling licenses issued by the UKGC and MGA, you must take it seriously. This casino is heavily regulated by both bodies and is notable for being associated with problem gambling programs. Responsible gambling tools also allow you to “take care of yourself” when betting online. These include gambling limits, deposit caps, self-exclusion options and more.
On top of this, members of Playgrand can also rely on SSL encryption. The Indian casino has transparent Ts and Cs and is seldom ever down. RNG-certified games (as you’ll see in a moment are also worth noting). Ultimately, when you throw in its HTML5 interface and mobile-optimised design, Playgrand ticks a lot of boxes.
Casino Games You Can Play at Playgrand Casino
Choosing to play at Playgrand Casino will see you invited to claim a wealth of gambling games. There are thousands to choose from, notably slots, table games, instant win, scratch cards, live dealer titles and more. You can quickly navigate to where you want to be once you sign in to your Playgrand Casino account
The online casino allows you to navigate some straightforward genres. These filters can be used to find your ideal game to play. Notable ones include top, live, new, slots, jackpot, and table games. Fixed odds and other oddities are also up for grabs. Failing that, you can seek out games based on their title or their software provider.
There is a drop-down menu you can use to find games based on a software provider. We’ve listed the main software providers for you below:
- Big Time Gaming
- Blueprint Gaming
- Evolution Gaming
- Play ‘n Go
- Pragmatic Play
Of course, you can also use the drop-down menu to see more software providers than those listed above. Some developers are more renowned for providing specific types of games than others. For instance, Evolution is most notable for live dealer games, while Play ‘n Go only produces slot games.
If table games are your forte and you fancy a touch of realism, what can you play? Monopoly: Live, Lightning Roulette and Deal or No Deal are always hits. However, there are titles that have an Indian flavour about them. These include Andar Bahar, Dragon Tiger, Teen Patti, Hindi Roulette, and Dream Catcher, amongst others.
Amongst the many types of games that you can hope to play are slots. In fact, these form the lion’s share of titles at the site. Mega Moolah, for instance, is an epic game. This progressive jackpot slot can dish out prizes worth many hundreds of millions of rupees. Failing that, games like Rich Wilde and the Book of Dead will check your boxes.
As we indicated earlier, there is an HTML5 interface at Playgrand Casino. This can be used to navigate the site with ease on mobile phones and computers. Most of the games are mobile optimised to boot and can be played for free. Decent RTP rates and a good array of various volatility levels across the slots genre will impress. Unlike so many other Indian betting sites, this one doesn’t offer sports betting options.
Playgrand Casino’s Bonuses and Promotions
Playgrand Casino has a juicy welcome bonus to offer all new players who sign up with them. Make yourself a new player at Playgrand, and you can claim a 100% match deposit bonus. This offer is worth up to a cool ₹30,000. On top of this, you can also claim thirty free spins. Claim a 50% match worth up to ₹50,000 and fifty free spins with a second deposit. Claim the final part of the offer to snap up a 25% match valid up to ₹20,000. This also comes with a free spin deal, with a total of twenty dished out to newbies at Playgrand
- Minimum Deposit Limit: ₹1,000
- Wagering Requirements: 35x (the bonus received), 35x (anything won from free spins)
- Validity Rules: A total bet limit of ₹500 is in place with each bet with bonus funds. Bonus funds are valid for thirty days, with free spins lasting for ten days. The free spins are only valid on selected slot games. Spanning your first/third deposits, these include Reactoonz, Rich Wilde and the Book of Dead, and Legacy of Egypt, respectively.
Other Promotions Available
Playgrand Casino does have some other bonuses, but these aren’t perhaps not as frequently occurring as you might like. Sometimes you can find added promos, and sometimes you can’t. The best way to find out is to head to the promotions page at Playgrand. Once there, you can see what is available. Note that most promotions are time-based, so they won’t be around for very long.
We also noticed that Playgrand had done away with a VIP scheme. There are no rewards available here and limited access to tournaments. Most Indian casinos offering Pragmatic Play games at least support their Drops & Wins tournaments. We were unable to stumble across such competitions here.
What we would suggest is this: sign up for the casino’s newsletter and check for e-mails. If Playgrand offers its Indians any one-off promos, they will most likely do it via these mediums. Of course, that’s not necessarily going to make you want to play there, but it is worth noting.
Deposits and Withdrawals at Playgrand Casino
Playgrand Casino’s Indian domain does accept the Indian rupee (INR) currency. That is the bare minimum we would expect from a site like this. Moreover, any transactions you make are secured under PCI DSS security. You’ll find a mix of payment methods at Playgrand, but not all are India-optimised. Some are more international options. Amongst the payment methods you can choose are:
- Google Pay
When depositing at Playgrand Casino, it is important to note the minimum deposit limit. Any Playgrand deposit you make must be worth at least ₹1,000. On the upside, maximum deposit caps seem to vary between the payment options. Moreover, they tend to be reasonable. Any deposits made should be free from charges and land immediately in your Playgrand account.
Withdrawals are a bit different. These have a minimum limit of ₹1,000. However, there are more visible and clear-cut caps in place here. At most, you can hope to withdraw ₹2,500,000 per transaction at Playgrand. This is, of course, assuming that you’ve been through the site’s KYC process. You can use your Indian PAN card to verify your identity, but other forms of documentation are accepted, too. You can find out which ones will work by reaching out to customer support.
Playgrand Casino’s KYC step can take twenty-four hours, so we do recommend clearing this hurdle early. Furthermore, you’ve also got to wait a bit of time for transactions to clear. It can take three to five days for bank transfers and card payments to go through. Delays of 24-48 hours for e-wallet transactions are the norm.
We would remind Indians that not all deposit options can also be used to withdraw winnings. Moreover, some payment methods may be unavailable depending on where you reside. Always double-check the banking page before committing to play at Playgrand.
Playgrand Casino’s Security and Fair Play Explained
As touched on, we already know that Playgrand Casino is safe to play at. If we wanted to start from scratch, though, we’d be immediately impressed by its license. Playgrand has both UKGC, and MGA licensed behind it. This makes it impressively regulated and ensures that it must adhere to strict rules and practices.
Playgrand Casino is affiliated with problem gambling programs, not least Gambling Therapy. It is also backed up by many responsible gambling tools. We found that you can set your own deposit limits, self-exclude at any time, and block your account. There is also a dispute resolution mechanism at this casino. If you don’t like something, you have the right to complain about it via the appropriate channels.
The features above are already impressive. However, this site sports RNG-certified games with fair RTP rates and is SSL-encrypted. All financial transactions are monitored and verified, and we think the AML and other policies are transparent and fair. Frankly, there is nothing untoward here, and Playgrand is just as safe as we expected, if not more so.
Casino Support Options at Playgrand Casino
Every online casino must do its best to provide reliable customer support. You’ll find that when you play at this Indian betting site. Playgrand has friendly support staff who can assist via several means. Some are dedicated to catering to KYC requests, while others offer more generalised assistance.
When you seek out support at Playgrand Casino, you’ve got a few different paths you can take. You can, for instance, reach out via e-mail (email@example.com). If that doesn’t work for you, you can try your hand at live chat. This service is only available in English (not Hindi). However, since you’re reading our Playgrand Casino review, we’ll assume that’s not an issue.
Normally we’d refer you to an FAQ (frequently asked questions) guide for simpler queries. However, that isn’t going to be the case here. Playgrand Casino simply doesn’t have one, which is surprising given the size and reputation of this site. At the very least, support is available 24/7 at Playgrand.
Playgrand Casino fulfilled all our expectations and then some. This is an Indian online casino we already knew well. Even when put under the same tests as a site we don’t know, Playgrand performed and delivered. Given what we’ve learned (or relearned), we have no qualms about recommending it. This is a site that is simply up there with the best, so why wouldn’t you join Playgrand Casino today? We can’t think of a reason.